For your protection, the Health Insurance Portability and Accountability Act (HIPAA) sets strict standards to safeguard your personal health information (PHI). Your provider utilizes TherapyNotes to securely manage and transmit your personal health information (PHI). Once you and your provider agree to begin services, TherapyNotes will send a Welcome Greeting to help you set up your TherapyNotes portal. You will complete and sign the required documents through this portal before your sessions can begin.
To maintain your privacy, your provider will not approach or engage with you if encountered in public, ensuring your identity and the therapeutic relationship remain confidential. If you have preferences on how to handle public encounters, please discuss them with your provider to ensure your comfort and privacy are respected.